Earlier this week my team and I met with Linda McLean from McLean International for a full day of planning the 2013 year.  At this meeting, we drilled deep into 8 different facets of our business.  Linda helped us review our year results and project the next 18 months!  We developed a marketing calendar for the year and have a written business plan in place.

Having our goals in writing not only gives us clarity, but also saves us time that we can spend on our clients; we have a solid foundation to give our clients and customers the very best concierge service that is unmatched in our market.

I would like to give a special thanks to Linda.  We are honored to have her as a part of our team, and we can’t wait for next year!